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FAQ'S

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EV Charging Information And Operation

  • What are the Different Levels of EV Charging

    There are 3 different levels of EV Charging: Level 1, Level 2 and Level 3 DC Fast Charging. As you go up in levels the charging speeds get faster and faster.

    Level 1: Level 1 Charging uses a 120V common household outlet. This is the typical charging that you would find in homes and office spaces. As the voltage only goes up to 120V this is the slowest way of charging an electric vehicle and only adds between 3-5 miles per hour of charge

    Level 2: Level 2 charging uses 208V to 240V worth of power and is the most used chargers for EV Charging. Level 2 charging can charge your vehicle 12 to 80 miles an hour, this depends on the charging rate of the charger and the vehicles maximum charge rate. The connectors used for level 2 charging in the US is J1772 and Tesla Charger.

    Level 3 DC Fast charging: Level 3 DC fast Charging uses 400V-900V. This is the most expensive option but can charge a vehicle at 3-20 miles of range a minute. There are 3 types of level 3 charging plugs in use in the US. Tesla Supercharger, J1772 CCS and CHAdeMO.

  • Can EVectriFi stations withstand the weather/rain?

    There are 3 different levels of EV Charging: Level 1, Level 2 and Level 3 DC Fast Charging. As you go up in levels the charging speeds get faster and faster.

  • How does EVectriFi connect to the internet?

    There are 3 different levels of EV Charging: Level 1, Level 2 and Level 3 DC Fast Charging. As you go up in levels the charging speeds get faster and faster.

  • Do I need to create an account to use an EVectriFi Charger?

    There are 3 different levels of EV Charging: Level 1, Level 2 and Level 3 DC Fast Charging. As you go up in levels the charging speeds get faster and faster.

  • How do I start a charging session?

    There are 3 different levels of EV Charging: Level 1, Level 2 and Level 3 DC Fast Charging. As you go up in levels the charging speeds get faster and faster.

  • Which Electric Vehicles are compatible with EVectriFi charging stations?

    There are 3 different levels of EV Charging: Level 1, Level 2 and Level 3 DC Fast Charging. As you go up in levels the charging speeds get faster and faster.

  • How much time do I need to charge my car?

    There are 3 different levels of EV Charging: Level 1, Level 2 and Level 3 DC Fast Charging. As you go up in levels the charging speeds get faster and faster.

  • How much time do I need to charge my car?

    There are 3 different levels of EV Charging: Level 1, Level 2 and Level 3 DC Fast Charging. As you go up in levels the charging speeds get faster and faster.

Pricing And Payments

  • Which payment methods are accepted by the charging stations?

    There are 3 different levels of EV Charging: Level 1, Level 2 and Level 3 DC Fast Charging. As you go up in levels the charging speeds get faster and faster.

  • How is charging pricing determined?

    There are 3 different levels of EV Charging: Level 1, Level 2 and Level 3 DC Fast Charging. As you go up in levels the charging speeds get faster and faster.

Troubleshooting And Other Questions

  • Who do I contact if I have problems with my charging station.

    There are 3 different levels of EV Charging: Level 1, Level 2 and Level 3 DC Fast Charging. As you go up in levels the charging speeds get faster and faster.

  • Am I able to keep track of the energy my station uses?

    There are 3 different levels of EV Charging: Level 1, Level 2 and Level 3 DC Fast Charging. As you go up in levels the charging speeds get faster and faster.

  • Power Cycling Electric Charging Stations?

    There are 3 different levels of EV Charging: Level 1, Level 2 and Level 3 DC Fast Charging. As you go up in levels the charging speeds get faster and faster.

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